Technical Writing...


Be Specific

I never liked writing. In fact I hated writing all through school. About 10 years ago when I bought my first Hummer there were no sources available for owners to get questions about repairs, maintenance and accessories answered. I got involved in an early newsletter and mailing list. Since I'm an engineer and have been working on cars since I was 18 I was able to answer many questions. It turned out that many of the same questions kept coming up over and over. I started a collection of my previous answers and started pasting them into new emails and sending them out. Every time I sent one out I polished it up a bit until the emails became detailed articles.

This was a stepping stone to my first webpage. When I was able to post my articles and combine them with pictures things really took off. I started to document and write up everything I did to my truck. People started to actually listen to what I was saying. I would get questions from my readers about how to do certain jobs.

My pet peeve has always been poor directions. I had nothing but trouble in elementary school and high school math. I finally realized that the teachers knew their subject so well that they just assumed everyone knew all the 'in between' steps. The same seems to be true of most assembly instructions I come across. They leave out steps, don't identify the parts, don't have pictures or are just plain unorganized. I decided that the articles and directions I'd write would be the most comprehensive and best that could be. I wouldn't leave out anything. If someone follows my directions to the 'T' then they will get the job done. This way I don't waste my time answering questions. My web page has evolved and gets well over 30,000 hits a month. It's the de facto place to get directions and information on Hummer vehicles.



Examples



Published Articles

Product Review and Evaluation

Detailed Installation Instructions

Detailed Maintenance Instructions


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